From time to time and for a number of reasons, the emails we send out fail to be opened by some of our Members. Without going in to technical detail the issue can usually be resolved fairly easily.
- First check your SPAM folder. If you find email/emails from GAIA make sure you mark them as”NOT SPAM” to ensure our emails reach you correctly in future.
- Check your TRASH folder to make sure it wasn't accidentally deleted.
- If you have priority filtering check your “Promotions” folder. If you find email/emails from GAIA make sure you mark them as “Not a Promotion” to ensure our emails reach you correctly in future.
If none or these options work, if you have changed your email address or if you just want to re-establish contact with us please contact
